Tenants

Sought after properties rent very quickly...

...register with us to be the first to receive the latest available properties

(often before they appear in the local newspaper or on national property websites)  

Our website will forever have new properties available appearing on it and so we would encourage tenants to regularly check available properties on this site but to avoid missing out we really would recommend registering with us.

Please keep in mind that a range of rigorous checks on all prospective tenants will be carried out and we will require at least one full month’s rent as a deposit and one month’s rent paid in advance. Should you be uncertain as to your suitability or have specific requirements, please contact us, we would be pleased to discuss the referencing and income requirements with you prior to you going to any expense.

Please ensure you have discussed and seen our tariff of charges before you make 

a decision to let to make sure the total cost is affordable and within your budget.

Your Offer – Once you have found your suitable property, you will be in a position to make an offer to the Landlord for consideration. Please note that any offer you make would be subject to you fulfilling our reference criteria.  At this point, you will be requested to provide a RESERVATION FEE which holds the property for you. However, if the Tenancy Agreement is not signed by you (the Tenant) within 7 to 14 working days after receipt of your application, the Landlord reserves the right to re-offer the property. In these circumstances or, should your references prove unsatisfactory, the reservation/application fee would be non-refundable.

Agreeing the Let- As soon as your offer has been accepted by the Landlord, we will apply for references and draw up the relevant documentation which will form the basis of the agreement between you and the Landlord. 

You will be required to provide:

  • IDENTIFICATION/PROOF OF RESIDENCY
  • All tenants must show proof of address. Only the following forms of identification are accepted:
  • Utility bill (less than 3 months old)
  • Full driving license
  • Council tax bill (less than 3 months old)
  • Mobile phone bill (less than 3 months old)

References

We will also contact your employer and your landlord (if you are in rented accommodation already. Your previous employer will also be contacted if you have recently changed jobs. If you are self employed we will need to contact your accountant. A credit check will also be conducted.   To assist us in collating the necessary references, it would be advantageous for you to warn the above individuals in advance that references are required as these can be return to us within a matter of a few days, barring any delays.

Occasionally, a GUARANTOR will be required if, for example the tenant has not been continuously employed for the past 18 months; has been working abroad in the previous 6 months; the tenants’ income falls short of our criteria, the tenants’ employment is considered as changeable or if you claim benefits.

Please note that the same criteria applies to the guarantor and, furthermore, the guarantor must earn an adequate salary to be a guarantor, be in full time employment or be able to prove by bank statements that they have “independent means”.  The guarantor must be aware that they will stand as guarantor for you, (and your partner if you are moving in to the property with some one else), for the entire occupancy of the property, not just for the period of the initial tenancy term.

Tenancy Agreement – ATenancy Agreement will be sent to you by email for electronic signature once all references have been received and approved.   The Landlord will also be asked to sign their copy of the document.

Rent and Deposit – You will be required to provide the agreed sum of rent and deposit before taking possession of the property.  This needs to be in cleared funds in the Wigwam account prior to your move in date.   The deposit is required for the full tenancy against loss, damage or charges payable at the termination of the tenancy. Whilst this is usually the equivalent of one and a half's month’s rent.   The deposit will be held by the deposit protection service (DPS). It is returnable in full at the end of the tenancy subject to final inspection of the property and it should be noted that deductions will also be made for cleaning should the property (and garden areas) not have been left in a satisfactory condition.

Rent is to be paid monthly in advance commencing on the first day of the tenancy and then on the same day each month thereafter. The preferred method is by bank standing order.

Fees - Like all Letting agents we charge fees.  We have a tariff of charges, please ensure you have seen a copy of these before proceeding to let through us to make sure the costs are affordable to you.  Our tariff of charges is displayed in our office, available on this site and you may telephone us to request a copy. 

Company Let - Company applications are acceptable where the company will be paying the rent.   The deposit is still held by the Deposit Protection Service (DPS) however the DPS reserve the right to charge a fee for dealing with any dispute, which you as the tenant would be liable to pay.  Historically this charge has been either £500 or 10% of deposit at their discretion.

Please note that all monies to be paid on the signing of the agreement prior to the occupation and should be paid in debit card, internet banking or by bankers draft, and will need to be in our account in cleared funds prior to the commencement of the tenancy.  Due to money laundering regulations we have to be able to show an audit trail of where money has come from and so unfortunately we are unable to accept cash. 

Check in, Inventory and Schedule of condition - If we have been instructed by the Landlord, an inventory and schedule of Condition Report will be prepared of your new home and a convenient appointment will be made with the Inventory Clerk to carry out a Check In report to coincide with your move in day.  (if the landlord has instructed us on a tenant find only or rent collect basis then we will liase between you and the landlord on how they would like matter conducted)  All information is provided in good faith. It does not replace the advice of a qualified legal advisor. We will accept no responsibility for any inaccuracies.

Other Points of Interest: 

1. The Tenant will be responsible for insuring their own possessions

2. The Tenant will take over all utilities such as Gas, Electricity, Water/Sewage charges, Council Tax, satellite television & Telephone upon moving into the property and will be responsible for contacting the relevant suppliers accordingly prior to commencement of the tenancy.

3. The Landlord is responsible for any repair/maintenance problems to appliances etc. but the Tenant is responsible for any breakages which should be reported immediately.

4. Decoration of the property must only be done with your Landlord’s permission

5. No pets are allowed unless the Landlord has given consent. and all properties are strictly NO smoking 

6.  Reasonable notice should be given in the event that the Letting Agent or Landlord wishes to inspect the property outside pre-agreed times. It is usual for the Agent to inspect the property at least twice during the term of your Tenancy and the Tenancy Agreement should cover this eventuality.

7. Most lets are for 12 months, although some Landlords may consider shorter terms of say 6 months.

8. Should you wish to quit your Tenancy earlier than the agreed term, you will be liable for all rent until the end of the agreed Tenancy. However, it may be worth considering negotiating a BREAK CLAUSE with the Landlord which, for example, could entitle you to give notice after 4 months.   In this case, you would only be liable for the rent for the notice period of 2 months, releasing you from the remaining 6 months of a 12 month Tenancy.  However this will depend on the tenancy you have agreed to.

11. The Letting Agents will deal with the property viewings, references, agreements and getting you moved in. If the agent has been instructed to manage the property then you will normally report any repairs or queries to them. If not, then you will deal directly with the Landlord.

12. The Letting Agent, whilst acting for the Landlord, operates within accepted guidelines in the industry to ensure that you are able to rely on a professional letting agent taking your concerns seriously and advising the Landlord if they are being unreasonable. In this regard, you should be assured that the property conforms to all safety regulations and is fairly priced.

13. You require a professional service and, as such, Wigwam Lettings and Property management is a member of a recognised body and redress schemes including;

- Licensed member of The Association of Residential Letting Agents 

- Member of The property Ombudsman 

- Registered "Safe" agent

- Deposits held by a government approved scheme

This ensures that professional standards are met, for example, the correct Tenancy Agreement is used; proper procedures are in place for reporting and dealing with repairs; safety checks are conducted and a bonding scheme is provide to protect your deposit.